Privacy Policy

Our Commitment to Your Privacy

At PureSpring Hemet Pool Services, we respect your privacy. This policy explains what information we collect, how we use it, and how we protect it. We only collect what we need to serve you better and never sell your personal information to third parties.

Information We Collect

When you request a quote or schedule service, we collect basic contact information including your name, address, phone number, and email address. We also collect details about your pool such as size, type, and current condition to provide accurate quotes and service.

If you visit our website, we may collect standard information like your IP address, browser type, and pages you visit. This helps us improve our website and understand how people find us. We do not use tracking cookies or third-party analytics that identify you personally.

How We Use Your Information

We use your information to provide the services you request. This includes scheduling appointments, sending service reminders, providing quotes, and processing payments. We may also contact you about your account, respond to your questions, or notify you of service issues.

Occasionally, we may send you helpful tips about pool maintenance or information about new services we offer. You can opt out of these communications at any time by contacting us or clicking the unsubscribe link in our emails.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. Your information is stored securely and only accessible to employees who need it to perform their jobs.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. We recommend you use strong passwords and keep your account information confidential.

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with service providers who help us run our business, such as payment processors or scheduling software. These partners are required to keep your information confidential and use it only for the services they provide to us.

We may also disclose your information if required by law, to protect our rights, or to prevent fraud or illegal activity. We will notify you if we are required to share your information unless prohibited by law.

Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. If you want to review what information we have, update your details, or remove your information from our system, just contact us.

You can also choose to stop receiving marketing communications from us. This will not affect service- related messages such as appointment confirmations or billing statements, which we need to send to provide our services.

Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children under 13. If we discover we have collected information from a child, we will delete it promptly. If you believe we have information about a child, please contact us immediately.

Changes to This Policy

We may update this privacy policy from time to time as our business or legal requirements change. When we do, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us:

• Phone: (909) 415-3308
• Email: contact@hemetpoolservice.com
• Address: 414 S Palm Ave #E, Hemet, CA 92543